Hilton Garden Inn Cleveland East / Mayfield Village, Mayfield OH - Deals & Reviews

The staff was attentive and made our stay feel very

welcoming, although I did encounter some issues with cleanliness in the room. The King Room was spacious, but I found some dust and hair that should've been addressed before our arrival. Overall, the experience had its ups and downs.

Request for a room with a bathtub to avoid unpleasant surprises, as available options may differ from online descriptions.

It was just a proper fit for an overnight stopping in Mayfield with exceptional value. The breakfast at $10.95 was a great deal with made-to-order items and a buffet. Check the pool hours to avoid disappointment.

I enjoyed the friendly staff and the spacious, clean King Room during my 2-night stay. However, the outdated amenities left something to be desired.

Good accessibility features, attractive common areas, robust networking for business travelers

Housekeeping really needs to be more consistent with cleaning!!! Unusable hot tub and pool were super disappointing!!! Room temperature control issues were annoying too!!! Could definitely use more attention to basic amenities!!!

Clean, spacious rooms with modern decor caught my eye right away. I appreciated the complimentary coffee available in the lobby, especially after a long day.

Housekeeping could use some improvement. rooms aren't cleaned daily unless you request it the night before. I found the pool uncomfortably cold for a swim and the hot tub was out of service, which was disappointing. Also, the breakfast options were confusing, leaving me unsure about what was included during my stay. And let's not forget about a frustrating issue with my $50 deposit. it took much longer than expected to be refunded. Overall, despite having clean rooms, these inconveniences left me feeling underwhelmed.

we had a pleasant short stay in mayfield where the staff was incredibly welcoming and made us feel at home. the junior king suite was spotless and perfectly set up for our needs. breakfast was a highlight with freshly baked goods and a variety of options that exceeded our expectations.

the hot tub was out of order.

Wonderful Service and Clean Rooms

I had a fantastic experience during my recent stay. The Junior King Suite was immaculate and spacious, which made it perfect for relaxing after a long day. The staff was incredibly warm and accommodating, and the breakfast selection was impressive, offering a variety of fresh items. However, I would have appreciated more options in the dining services during the evening hours.

great access to parks and attractions for weekend walks

During my stay, I appreciated the easy access to Highland Heights Community Park and North Chagrin Reservation, perfect for my city strolls and nature walks, and the room was clean and comfortable which made my weekend even better.

Friendly, Friendly, Friendly

I loved how the staff greeted me like an old friend, making the check-in process feel so smooth and warm. The Junior King Suite was beautifully designed and incredibly spacious, with a sparkling clean bathroom that felt like a little oasis. Plus, the breakfast options were a delightful treat, with made-to-order omelets that made my mornings so much brighter!

do recommend 😊❤️

The Junior King Suite was gorgeous and spotless. The staff displayed exceptional kindness, allowing a late check-out for my family during a difficult time, which really made a difference. Breakfast options were plentiful and delicious, with highlights like the Spanish dishes. On the downside, one room experience had an unpleasant odor, which affected our comfort, and a noise issue disrupted our sleep. However, the overall atmosphere felt safe and welcoming, making it a good choice for our needs.

Comfortable Stay with Room for Improvement

We enjoyed our stay at this hotel, with a highlight being the chef's expertly made omelet during breakfast. Friendly service from Kim added a warm touch. our shower situation was less than ideal. Double-check hot water availability!